IT Services Lead
Don joined Flagship in 2020 as an IT services lead. His broad IT experience lends itself to his role managing a wide range of Flagship’s IT digital services. While Don’s day-to-day consists of managing IT operations at Flagship Labs in One Kendall Square, he is also responsible for user-facing documentation and training across Flagship enterprise companies.
Prior to joining Flagship, Don worked for the Novartis Institutes for BioMedical Research (NIBR) for eight years, where he was most recently a Global Embedded Analyst. In this role, he led the Embedded Analyst model which involved advocating for end users, improving processes, creating and conducting IT trainings, and driving new technology adoption.
Don is a veteran of the United States Army Infantry.